Passive, You're OK, I'm not OK., Others' needs are more important., Not standing up for yourself., Not able to say 'no'., Avoiding., I lose, you win., Assertive, I’m OK, you’re OK., I care about my needs and yours., Direct and honest, and allowing the same for others., Taking responsibility if wrong., Collaborating., I win, you win., Aggressive, I’m OK, you’re not OK., Ignoring others’ needs., Bullying., Shouting and yelling., Competing., I win, you lose.

Being assertive

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