When someone leaves you a message on your phone, do you usually call them back?, If you buy something online that is not exactly what you wanted, do you always send it back?, Have you ever lent somebody money, and they didn't pay you back?, When you borrow a book or a DVD from a friend, do you usually remember to give it back?, If you buy something to wear from a shop and then decide you don't like it, do you usually take it back ?.

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