Zones - 4 different ______ to explain emotions, red - I'm angry, elated, or out-of-control zone, blue - I'm tired, bored, or sick zone, green - I'm ready to learn, yellow - I'm embarrassed, nervous, or excited, expected - These are behaviors one looks for, unexpected - These are behaviors that catch people off guard, empathy - Walking in someone else's shoes, triggers - What provokes the feelings, tool - Coping strategies to have in a ______ box, deep breath - A quick, calming down technique, Size - Think about the _____ of the problem, Reaction - Think about your __________ to the problem,

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