Good morning. I’d like to send some flowers, please., Of course. What do you have in mind?, A dozen red roses., When would you like us to send them?, On the morning of February 14th., Who are they for?, For Ms Laura Johnson at 25 Blackheath Green, London., Would you like to include a card?, Yes, please. I have it ready., Right. That will be £40 including delivery., Here you are. Thank you very much.,

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