1 - Good morning! Ryder. This is John speaking. , 2 - Good morning, John. It's Sandra from Mattel. , 3 - How can I help you, Sandra?, 4 - Well, I'm calling about the delivery. It's late. Do you know who I can talk to about that? , 5 - Yes, I think George is responsible for that. , 6 - OK. Can you put me through to George?, 7 - Yes, I'll put you through. , 8 - Thanks for your help, 9 - You're welcome. Goodbye. ,

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