Admit mistakes - When a company acknowledges they've done something wrong., Recall products - The action of taking back products that may be unsafe or defective., Offer refundsCorporate social responsibility - A business model that helps a company be socially accountable to itself, its stakeholders, and the public., Public perception - How the general public views or understands a company or issue., Change ingredients - Modifying the components of a product to make it safer or more ethical., Correct false advertising - Making changes to promotional materials to ensure they accurately represent the product or service., Apologize - To say sorry for something wrong or for harm caused., Transparency - Being open and honest about company actions and decisions., Restore trust - To rebuild the confidence that stakeholders have in a company or brand., Accountability - Being responsible for one's actions and willing to explain or be judged for them., Stakeholders - People or groups that have an interest in the success and decisions of a company, including customers, employees, investors, and the community., Misleading - Giving the wrong idea or impression, causing someone to have a mistaken thought or feeling.,

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