Dos, Make eye contact and give full attention., Use kind, simple word., Acknowledge the other person’s feelings, Use a warm tone of voice, Ask if they want to talk, Offer help if appropriate, Validate emotions, Don'ts, Ignore their feelings, Change the subject quickly, Talk a lot about yourself, Judge or criticize, Give unwanted advice, Make jokes, Fake empathy.

Výsledková tabule/Žebříček

Vizuální styl

Možnosti

Přepnout šablonu

)
Obnovit automatické uložení: ?