Do you think mentoring schemes are a good idea?, When have you needed moral support?, Have you ever taken someone under your wing?, Have you ever had to make allowances for someone?, Who has given you the most encouragement in life?, What situations have you been in when you weren't at ease? Did anyone help you?, Have you ever had a mentor when you started your new work? Do you think it is important to have one?, When was the last time you were so pleased with service that you left a rave review?, Do you think it's always a good idea to comfort someone who's mourning?,

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