1) Which the correct definition for mediation? a) method of dispute resolution using independent third party to help parties come to a resolution b) method using a conciliator to suggest ideas on how to resolve dispute c) method of dispute resolution where independent third party makes a decision 2) Which bodies primarily use conciliation? a) Courts and VCAT b) CAV and VCAT 3) In what circumstances is a conciliation binding? a) Never b) Always c) If parties sign terms of settlement d) If parties have lawyers e) If parties are self rep 4) Which method of dispute resolution do Court usually refer parties to before trial? a) mediation b) conciliation c) arbitration d) committal 5) Which of these is a strength of arbitration? a) Parties have no control over the outcome b) Arbitrator is an expert who acts impartially to make a binding decision c) Arbitration can be costly and take more time

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