1) I'm in Customer Services, so I ________ customer complaints. a) promote b) develop c) deal with 2) He's ________ for marketing. a) responsibility b) responsible c) response 3) The Finance Director ________ the accounts. a) develops b) checks c) deals 4) Our Marketing team ________ our Sales team. a) develops b) supports c) promotes 5) The Logistics Department organizes ________ . a) transport and delivery b) customer problems c) sales and marketing 6) Our new products come from our ________ Department. a) PA b) R&D c) HR 7) The ________ Department is in charge of the machinery. a) Production b) Product c) Produce 8) Our IT Department deals with employee ________ problems. a) advertising b) computer c) money 9) Human Resources supports new ________ a) computers b) deliveries c) employees 10) The MD's office is ________ the left of Reception. a) on b) at c) in 11) The Finance Department is next ________ the Administration Department. a) of b) to c) from 12) The car park is in ________ of the hotel. a) between b) behind c) front 13) Is your office ________ the second floor? a) in b) at c) on 14) My office is ________ the Cafeteria and Reception. a) between of b) between c) between to 15) Go along this road and ________ left. a) make b) do c) turn 16) Please use the car park ________ the factory, then take the lift up to the ground floor. a) on top of b) below c) out of 17) Go ________ the factory to the offices. a) past b) passed c) pass 18) ________ are our new products. a) That b) This c) These 19) Is ________ the new printer? a) these b) those c) that 20) Could I ________ a message for Tina? a) make b) leave c) speak 21) Can she call me back as soon ________ ? a) than possible b) as possible c) like possible 22) I'm sorry, Mr Jones isn't here ________ . a) morning b) in morning c) this morning 23) My name is James Moat. ________ a) Moat? Is that M of Mother? b) Moat? Is that M to be Mother? c) Moat? Is that M as in Mother? 24) Please ask Julian to call me back this afternoon. – ________ a) OK, I'd give him your message. b) OK, I'll give him your message. c) OK, I give him your message. 25) My number is 01632 960038. – ________ a) So that's 01632 960038. b) So this is 01632 960038. c) So that 01632 960038.

BR A1 Elementary Unit 7 Progress Test

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