May I help you? - I’d like to make an appointment., Is this an emergency? - No, I’m just sick., Are you a regular patient? - No, I’m a new patient., May I have your name? - Bill Thompson, Do you have a fever? - No, I don’t have a temperature., What symptoms do you have? - My head hurts all the time, When was your last checkup? - I had an exam in December., How about Thursday at 10:00? - I can make it then,

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