1 - Hello. I'm sorry. Do you speak English?, 2 - Of course. How can I help?, 3 - We'd like two tickets to Groningen, please., 4 - Certainly. Travelling today?, 5 - If possible, please, yes., 6 - The next train is at 12:25., 7 - Good. 12:25 is fine., 8 - Single or return?, 9 - Single. How much are the tickets?, 10 - First class is fifty-two euros fifty and second class is twenty-seven euros ten ., 11 - Two second class is fine, thank you., 12 - How would you like to pay?, 13 - Is Visa OK?, 14 - Yes, of course. Please enter your PIN. Great. Thank you ., 15 - What platform does the train leave from?, 16 - You need platform 6, and you have to change at Hilversum., 17 - So it isn't direct? I see. How long does the journey take?, 18 - It's about two and a half hours in total., 19 - OK. Thanks for your help.,

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