1) The main reason to understand the requirements of tasks to be carried out is so they can be... a) .....left until the next day. b) ......completed in less time than planned. c) ......delegated to another team member. d) .....completed safely 2) What are the main benefits of planning and organising work? a) Completed on time and in sequence. b) Getting to finish work earlier. c) Keeping work load to a minimum so we can take breaks earlier. d) So we can work alone. 3) Which 2 are important reasons for being well organised at work? a) To look good at work. b) To help others not working hard. c) To finish the task on time. d) To complete the task as required. 4) Why do we keep our sections organised with everything in place? a) To stop people arguing. b) Ensures that everything is ready for use when required. c) To help others to complete their duties. d) Prevents others using your equipment. 5) What is the most important reason to minimise waste at work? a) To prevent emptying the bins too often. b) To prevent the re-ordering of stock. c) To maintain profits. d) To keep the boss happy. 6) What 2 reasons are most important for working as a team? a) To work to a high standard. b) To make new friends. c) To avoid arguments. d) To complete work on time. 7) Why is it important to understand about the different job roles at work? a) To understand other peoples' duties. b) To increase a chance of promotion. c) to be able to pick the easy jobs. d) To apply for job vacancies. 8) Which 2 of the following are important when a part of a team? a) Helping others b) Respecting others c) Sorting a night out. d) wearing the same uniform and having the same hair cut. 9) What timeframe is it best to pass on important information? a) Whenever. b) At the next break. c) As soon as possible (ASAP) d) At the next staff meeting. 10) Why is it important to discuss working relationship issues? a) To stop falling out with people. b) To stop things getting worse and finding a solution. c) So it can be raised at the next meeting. d) So the customers are aware. 11) What two things about communication are most important in the catering trade? a) The information is accurate. b) The information is processed. c) The information is relevant. d) The information is understood. 12) Why do we have personal development ? Give 2 reasons a) To get a pay rise b) To work extra hours. c) To learn new skills d) To improve on current skills. 13) Why is it important to obtain feedback? a) To check the amount of work completed. b) To help improve our skills and teamwork. c) To find out the easiest way to carry out a job. d) To recieve extra praise. 14) Which two things need to be in a training plan? a) What to do to improve on at work. b) Hours of work and pay scale. c) Health and safety rules. d) Skills that need to be developed.

Teamwork 104

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