Tell me about yourself., What steps do you take to ensure quality and attention to detail in your work?, What are your strengths and weaknesses?, How would you handle a call from an angry customer?, How do you manage your time and prioritize tasks?, How do you handle feedback and criticism?, Can you discuss a situation where you had to adapt to a significant change in the workplace? How did you handle it and what did you learn from the experience?, What are the most important skills for a call center agent?, How did you handle with an angry manager?, If you had a problem with a co-worker, how would you handle the situation?.

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