have a row, to have an argument or disagreement with someone, put someone at ease, to make someone feel relaxed and comfortable, listen enthusiastically, to listen with a lot of interest and excitement, establish shared interests, to find things that two or more people both like or care about, ask appropriate questions, to ask suitable and relevant questions in a situation, have a misunderstanding, to incorrectly understand something or someone, have some awkward silences, to experience uncomfortable moments when nobody speaks, put your foot in it, to accidentally say something embarrassing or offensive, make small talk, to have a light, casual conversation about unimportant topics, make a good impression, to cause others to have a positive opinion of you, tell an entertaining story, to tell a story that people enjoy listening to, offend someone, to upset or hurt someone by something you say or do, dominate the conversation, to speak too much and not let others participate equally, hit it off with someone, to immediately like someone and become friendly easily.

communication

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