Is there really nothing we can do? , Well, would it be possible to reduce the price?, I mean, there must be some way we can reach a compromise here, surely, There must be some mistake., You've got to be kidding me., With all due respect, it's your problem. Not ours. , I understand that this may not be down to you, but this is totally unacceptable., I'm really sorry about all of this, and obviously if that were up to me I would sort it our imediately, You're not making it any easier., I do understand you might be upset, Could you please not raise your voice at me? I'm just doing my job., If you could just try and come down a bit?.

roadmap b2+

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