Local Problems: User error when operating a system, A team has low results in productivity, There are 6 customers complaining about the service received, Mircea displays stubbornness in the coaching sessions, Systemic Problems: A software crash, All the teams in my project have low productivity, The service level has a downward trend, Employees show up late, they’re calling in sick, have long lunches, early departures, and missed deadlines.,

Systemic vs. Local problems

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