A customer complaining about a terrible service which has taken a lot of time and effort on him, An angry customer looking for a refund, A LCN student complaining they're unable to schedule classes or quizes, A university student who complains about a grade that's "unfair" for them, A customer who ordered some food online but they claim it was not as in the picture, An elder who's unable to renovate their medical prescriptions for their medicine,

C1 Writing: Formal language and tone

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