Explaining the problem: I've/We've got a problem with..., There are some problems with..., I/We can't..., We did X..., but Y didn't work., Solving the problem: You/We need to..., We can..., Promising action: I'll... speak to..., I'll explain the situation., I'll call..., I'll let you know as soon as I can., Responding and thanking: Don't worry., That would be great., Thanks a lot for your help., No problem.,

BW2 Solving Problems

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