INTRODUCING YOURSELF:: I don’t think that we’ve met before, my name is … I’m in charge of…, Hello, it’s a pleasure, you can call me… I’m responsible for…, Excuse me, Hi, are you…? I’m…/My name is … it’s a pleasure., OPENING THE CONVERSATION: : How’s your morning/afternoon/evening going so far?, How's your day been?, Has your day been busy so far? , RESPONDING TO INFORMAL/DAILY QUESTIONS: : This morning has been pretty crazy, but I like it that way, it keeps me busy., Things are slower than usual, so I've been able to work through my to-do list., I've been focused on the presentation for my biggest client/project later this week., WORK-RELATED QUESTIONS: : What are your responsibilities at work?, Any exciting new projects/clients on the horizon? , What’s your experience working on this project/with this client? Would you mind telling me about your experience working on this project/with this client? , ANSWERING WORK-RELATED QUESTIONS: : Well, one of my main responsibilities is to check the contracts with suppliers and also…, It would be a pleasure, when I was in that situation, I decided to…, Generally, I like to…, ENDING THE CONVERSATION: : It was a pleasure to talk with you., Well, I’m afraid but I have to go back to work now, can/could we talk later?, It was great to talk with you. I look forward to talking with you again soon.,

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