...for information on our Book-a-bed-ahead service, please press 4 to speak to an assistant, Hello., My name's Susan., Can I have your name, please?, Koller, Kristina Koller., Hello, Kristina., What destination are you looking for?, Edinburgh., Ok. What night?, Next Tuesday., That's the 15th., And how many nights?, Just one- a single room., Ok, and do you have a price range in mind?, Nothing too expensive,, but I would like en suite., Ok, Kristina. We have several options coming up....

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