What's a good synonym for QUERY?, What's FAILURE in your opinion?, Create a sentence with RECORD., What's a reasonable RESPONSE TIME for a customer service phone call?, What's a good synonym for MALFUNCTION?, What's the best way to deal with a negative FEEDBACK?, A SOLUTION is something you: give - offer - make., What are some benefits of adopting a MULTI-CHANNEL approach in customer service?, How do you define CUSTOMER LOYALTY?, A COMPLAINT is something you: do - give - make., What's a good synonym for ISSUE?, Create a sentence with REPORT..

BR/PI - Unit 5 - Customer Service Vocabulary Review

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