Technicians call requesting entry to a site to carry out work, Minera Escondida calls to verify the trunking status of a site since the client reports communications problems on Cerro 2000, Someone calls about a breakdown at a site and they need to know what status the alarm is in and if they can enter, You receive a call from the Argentinian police requesting to open a case due to critical failure of Wave 2 services, Carabineros client requests status of a case in progress, A call is received from the dispatch service to inquire about the alarms at the CNT Azucena site in Ecuador since the FSO requests to close the case, A call is received asking to place CRQ000000234988 in implementation in progress, Call received asking to place the Quintay site under maintenance on Dec 15 from 12 to 3 p.m., A call is received asking to know if the Gupo site alarm is still active, A call is received asking to know if the La Serena site has alarms.

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