Problem: Two people sent different versions of a report to the client. The client is confused. Speaker A: Let’s fix this problem. What can we do? Speaker B: How about... / I'll see... - How about sending a new email? / I'll see if I can call the client. , Problem: You forgot to tell your teammate about a meeting. Now they are upset. Speaker A: What can you do now? How can you fix it? Speaker B: Let me... / What if we... - Let me talk to them. / What if we plan another meeting?, Problem: Your team was supposed to finish a task on Friday, but it’s now Monday and it’s not done. Speaker A: Let’s think of some solutions. Speaker B: What else can... / Why don't I... - What else can we do to finish quickly? / Why don’t I help with the final part?, Problem: A file is missing from the shared folder, and no one knows where it is. Speaker A: What can you suggest? Speaker B: Let me... / I'll see if...  - Let me check my email for the file. / I’ll see if I have it on my computer., Problem: Your coworker has too much to do and is feeling stressed. Speaker A: How can you help? Speaker B: How about... / What if I...  - How about dividing the tasks? / What if I take two of their tasks?, Problem: You sent a file to a client, but it has some incorrect numbers and information. Speaker A: Let’s talk about how to fix this. Speaker B: Let me ... /  What if we... - Let me correct the numbers and send it again. / What if we send a short message to explain the mistake? , Problem: One person on your team is always late for meetings, and it’s causing delays. Speaker A: What could you do or say to help the situation? Speaker B: Why don't I... /  What else can we... - Why don’t I talk to them? / What else can we try if they’re still late?,

Solving workflow problems

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