Good Listening: Pay attention to what's being said, Nod your head , Face the person talking, Ask him/her to speak louder if needed. , Ask questions to learn more. , Poor Listening: Walk away from the speaker, Look away from the speaker, Be distracted by other things, Shrug your shoulders when they ask you a question , Stand extra close to the speaker if you can't hear him/her,

Active Listening Skills

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