Hi Gemma, - Simple, friendly and to the point. Most common for emails to friends or family., Hi All, - Simple, friendly and to the point. Useful for group emails., Dear Mr. Smith, - More formal, used when you already know the person you are writing to, Dear Sir/Madam, - Formal. Used when you don’t know the person you are writing to., To Whom it May Concern - Not really used in email. Used in written, formal writing,

email introduction

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