A nice smile, Good eye contact, A constant stare, Sitting up straight, Slouching in your chair, Clenched fists, Looking at your watch, Playing with your hair, Wearing trainers, Clean, ironed clothes, Overpowering perfume/aftershave, Strong smell of mints, Leaning forward to emphasise your point, Fidgeting, Glancing around the room, Shuffling papers, Looking at your hands or feet, Firm handshake, Swearing, Hands shaking.

Body Language - Customer Service

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