amenities - The services and items provided by a hotel for the comfort and convenience of its guests, toiletries - Personal care items used for hygiene purposes, solve a problem - Find a solution to an issue, wound up - Feeling anxious or stressed, a record of your booking - A document that proves your reservation, Let me get this straight - Asking someone to clarify or repeat what they said in order to fully understand their message, Not refundable - Unable to receive money back, Rip them off - Make someone pay way too much than needed, Off-limits - Not allowed to be used, In no time - Very quickly, A bathrobe - A type of clothes you wear after a bath or a shower, A band-aid - A small protective piece that protects your cut, A remote - A device you use to control electronic devices,

Staying at the Hotel (For Intermediate Level Students)

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