I am writing in connection with the negative attitude of a member of your staff., I hope you will deal with this matter urgently., It is causing me considerable inconvenience., The product I purchased was well below the standard I expected., I am writing to draw your attention to a problem., I would appreciate it if the faulty goods could be replaced as soon as possible., I believe I am entitled to an immediate replacement., I am writing to express my strong dissatisfaction with the goods I received., I am writing to complain about the quality of a product I purchased online., I insist on a full refund., I will be forced to take the matter further., Unless I receive the goods by the end of this week, I will have no choice but to cancel my order., I insist on a full refund otherwise I will be forced to take the matter further.,

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