A. Who's calling, please? - B. My name is Elliot Lewis, A. I'm sorry. Could you say that again? - B. Yes, I said could you ask her to phone me this afternoon., A. Can I speak to Clare Locker, please? - B. Yes, she's speaking., A. When will she be back? - B. She will be back at 3 o'clock., A. I can't hear you, you're breaking up.  - B. OK. I'll call you back on another line. , A. Can I have extension 155, please?  - B. Certainly. One moment, I'll put you through., A. Could you ask Natasha to email me? - B. Yes, I'll make sure she gets your message., A. How do you spell that? - B. It's F-E-R-D-I-N-A-N-D., A. I'm sorry, he's not here. Can I take a message? - B. Yes, please. Could you ask him to call me back? , A. Can I have your phone number? - B. Yes, it's 864-3216., A. Can you hold the line please?  - B. Yes, I'll hold/wait., A. Thanks for calling. Have a nice day. - B. Thanks. You too. Goodbye., A. Let me read that back to you. Your number is 565-4741. - B. Yes, that's right., A. I'm sorry. He isn't here today. - B. I see. Could I leave a message? , A. The line is busy. Would you like to hold? - B. It's OK. I'll call back later., A. I phoned a moment ago, but I was cut off. - B. I do apologize.,

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