What a person who wants to rent needs to say:, "I'd like to rent some ski equipment, please.", "Do you have ski boots in size [number]?", "I need skis, poles, and a helmet.", "How much does it cost to rent for a day/week?", "Can you help me adjust the equipment?", "What’s included in the rental package?", "Can I try these on before renting?", "Do I need to leave a deposit?", "How do I return the equipment?", "Is insurance included in the price?", What they will hear:, "What size boots do you need?", "Here are your skis and poles.", "The rental for a day is [price].", "Would you like to add goggles or gloves to your rental?", "Please try these boots on to check the fit.", "The helmet is adjustable; let me show you how.", "You can return the equipment by [time].", "We’ll need a deposit of [amount].", "This package includes skis, poles, and boots.", "Let us know if you need any adjustments on the slopes.".

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