When you didn’t understand or need more details: Sorry, I don’t quite follow., Sorry, I didn’t catch that — could you say it again, please?, Would you mind repeating that a bit more slowly?, I don’t fully understand what you mean., When you want to check if you understood correctly: Just to be clear, you’re suggesting that…, So, you’re saying that…, If I understand you correctly, you’d like to…, Correct me if I’m wrong, but you mean that…, When you want to explain or clarify yourself: In other words, …, To put it another way, …, What I meant to say is, …, To be more specific, …, “Better Question” Starters: Could you tell me a bit more about …?, What made you decide to …?, How did you handle that situation?, What challenges did you face when …?,

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