Making a request: We would appreciate it if you would …, I would be grateful if you could …, Could you please send me …, In addition, I would like to receive ..., I would appreciate your immediate attention to this matter., Please let me know what action you propose to take., Could you tell me something about…?, I would particularly like to know …, I would be interested in having more details about …, Giving good news: I am pleased to announce that …, I am delighted to inform you that .., You will be pleased to learn that …, Giving bad news : I regret to inform you that …, Unfortunately, I am unable to, I’m afraid it would not be possible to …, After careful consideration I have decided (not) to, Complaining: I am writing to express my dissatisfaction with …, I am writing to complain about …, Demanding action: therefore suggest that I be given a full refund, I would be grateful if my money was refunded, I would be grateful if you could give me a full refund, Making suggestions: First of all I suggest, I would like to suggest, A further possibility is, Another possibility is,

Useful Phrases & Expressions- Formal Letters 2

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