1) In your own words, what is empathy? 2) Tell me 5 vocabulary words related to hotels 3) What are the three Fs in empathy? 4) Give and example with the verb "Hold on" 5) Ask one of your classmates a question with the verb "Look into" 6) What do you need to check in in a hotel? 7) How would you answer to a very angry client?

Papan mata

Gaya visual

Pilihan

Tukar templat

Pulihkan autosimpan: ?