1) being creepy a) Good Customer Service b) Bad Customer Service 2) blank stare a) Good Customer Service b) Bad Customer Service 3) angry stare a) Good Customer Service b) Bad Customer Service 4) oops, I told everyone your checkout history a) Good Customer Service b) Bad Customer Service 5) ignoring patrons to work on personal projects a) Good Customer Service b) Bad Customer Service 6) flirting with patrons a) Good Customer Service b) Bad Customer Service 7) being attentive a) Good Customer Service b) Bad Customer Service 8) smiling at patrons a) Good Customer Service b) Bad Customer Service 9) helping patrons find what they need a) Good Customer Service b) Bad Customer Service 10) looking up private information a) Good Customer Service b) Bad Customer Service

Good and Bad Customer Service

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