1 Do you think outsourcing business process tasks will ____ to serious JOB LOSSES in the EU? (speaker one) 2 What strategies could governments ____ to COPE with job losses and to create more jobs in the EU? (speaker one) 3 What factors cause a company to ____ cost-cutting measures? (speaker two) 4 How can a company ____ a COMPETITIVE-EDGE over rival companies? (speaker two) 5 How does outsourcing help companies ____ their OPERATION and ____ RESOURCES? (speaker two) 6 How do companies that outsource ____ LOWER OVERHEADS? (speaker three) 7 Why can companies that outsource ____ a HIGHER VOLUME of work? (speaker three) 8 In what ways can outsourcing ____ the QUALITY OF LIFE for workers in emerging economies? (speaker three)

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