meeting someone you don't know; offer to carry a suitcase; ask about the journey, meeting someone who is going to be working in your hotel; check it is the right person; ask about their previous hotel experience, meeting someone you have looked before; ask about their news; explain changes since they were last here, meeting a young child who has travelled on their own; ask if they want to eat or drink, or need the toilet; talk about something you think is appropriate, meeting an old friend of yours, who is also working at the airport, by chance; discuss what you are both currently doing, meeting your former English teacher, ask how their trip was; tell them how your English has improved, meeting someone who is visiting your city for the first time; tell them about the arrangements to et to their hotel; tell them a little about the places they will see on the journey, meeting a couple who have booked a hire car (but the desk is now closed); explain that you are going to take them to the car; check their car requirements, meeting your boss from the hotel where you work; offer to carry the case; explain why their usual driver isn't here to meet, meeting someone who is a very nervous traveller; check if they feel ok; talk about something that will keep them calm, meeting a family of three; ask what they are looking forward to doing on their holiday, meeting a famous person (you decide who); check if they want to eat or drink something; explain arrangements to get to the hotel.

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