1) What is Multipli's interest rate on platinum credit cards?  a) 10.5% b) 5.0% c) 9.50% 2) What is Multipli's interest rate on classic credit cards? a) 9.5% b) 13.90% c) 19.50% 3) What is the monthly fee for a Fresh Start checking? a) $10.00 b) $5.00 c) $15.00 4) What is the purchase fee for a travel card? a) $2.00 b) $3.00 c) $5.00 5) What is the purchase fee for a gift card? a) $2.00 b) $5.00 c) $3.00 6) Are gift cards reloadable? a) No b) Yes 7) What is the max load amount for a gift card? a) $200.00 b) $1000.00 c) $500.00 8) What is the max load amount for a travel card? a) $5000.00 b) $1000.00 c) $500.00 9) How much is the fee for a domestic wire? a) $25.00 b) $50.00 c) $35.00 10) How much is the fee for an international wire? a) $25.00 b) $50.00 c) $45.00 11) How much is the fee to stop payment an ACH or draft? a) $25.00 b) $30.00 c) $15.00 12) How much is it to stop payment a cashier's check after 90 days?  a) $35.00 b) $25.00 c) $15.00 13) If a potential member is on CHEX systems showing an unpaid account, they are eligible for a regular checking account.  a) TRUE b) FALSE 14) If John Doe has Overdraft Protection on his account his automatic payments will process even if he doesn't have the funds.  a) TRUE b) FASLE 15) We should always use a member's social security number and date of birth to verify them. a) FALSE b) TRUE 16) What is the limit on a non-member cash advance? a) $500.00 b) $250.00 c) $1000.00 17) Which amount constitutes a CTR filing? Select all that apply a) $10,000.00 b) $10,000.01 c) $12,000.00 18) Pick the best definition of structuring.  a) A strategy used to attempt to evade CTR filing. b) Separating currency by denomination.  c) Depositing a fraudulent check 19) Select all options available to members using Mia (ITM): a) Mini Statements b) Balance Inquiries c) Coin withdrawal d) Check Deposits  e) Pending Deposit Inquiries 20) What denomination's are available for withdrawal at the ITM? Select all that apply. a) $100's b) $50's c) 1s d) 10's e) $5's 21) What is the daily limit for debit cards on a Fresh Start checking account?  a) $250.00 b) $300.00 c) $1500.00 22) What is the daily limit for debit cards on a regular checking account? a) $1005.00 b) $1800.00 c) $2000.00 23) Select all Certificate of Deposit terms offered by Multipli: a) 6, 12, 18, 24, 30 and 36 months b) 6, 12 and 36 months c) 6, 12, 24, 30 and 36 months 24) On what date do Holiday Club accounts roll over to the savings? a) December 25th b) October 1st c) November 10th 25) Which letter represents the check number on the image provided? a) C b) D c) A

Member Service Represenative Basic Knowledge Test

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