smartphone - a type of mobile phone that can also use data, threaded view - a way of viewing emails and comments so that all messages in the same conversation are grouped together, tagging - adding keywords to a file (e.g. a document or photograph) to make it easier to find, announcement - an important message for many people, giving new information, policies and procedures - documents showing standard ways of doing things in an organisation, syncing - making the data from two places match, e.g. making two calendars match, instant messsaging - a system for having conversations using short written messages on the internet, archiving - saving an old file in a special place because you don't use it very often but might want to use it later,

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