True: DIRECT replacement orders are place in Magento, Customer email is required, Customers do not have to pay for their replacement orders, We need to notify the customer when placing a replacement order on their account, FRs automatically get a 2 day lead time, "Warranty order information" is required to be filled out , Replacement orders can typically be delivered in 1-2 weeks , False: Customer billing address is required, Customers have to pay for their replacement orders, Every single replacement order should be inspected, Order comments are not needed on replacement orders , Magento order comments can be deleted, You can add pictures for production after the order has been opened in Acumatica, We do not need pictures when sending a full replacement, Replacement orders can be delivered in 3-4 days ,

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