1) Protocol or guideline used for strict implementation for creating products. a) Quality Control b) Quality Standard c) Work Order d) Quality manual 2) A set of gradual instruction that aims to obtain efficiency, quality output, and uniformly. a) Standard Operating Procedure b) Quality Standard c) Standard  d) Specification 3) Refers to a group of documented requirements to be satisfied by components, design, product, or service. a) Quality manual b) Quality Standard c) Standard d) Specification 4) In wire lettering what does the letter X mean? a) Heat Resistance b) Flame-resistant c) Nylon coating d) Thermoplastic insulation 5) In wire lettering what does the letter H mean? a) Heat Resistance b) Flame-resistant c) Nylon coating d) Thermoplastic insulation 6) In wire lettering what does the letter N mean? a) Heat Resistance b) Flame-resistant c) Nylon coating d) Thermoplastic insulation 7) In wire lettering what does the letter W mean? a) High heat resistance b) Flame-resistant c) Suitable for wet location d) Heat resistance 8) In wire lettering what does the letter HH mean? a) High heat resistance b) Flame-resistant c) Suitable for wet location d) Heat resistance 9) In wire lettering what does the letter T mean? a) High heat resistance b) Flame-resistant c) Suitable for wet location d) Thermoplastic Insulation 10) In quality management it is referred to as a defect, it means that a deflection from a specification, a standard and expectation. a) Defect b) Nonconformity c) Safety Defect d) Product/Factory defect 11) Represents a failure to fulfil fitness for use/normal usage requirements a) Nonconformity b) Defects c) Safety Defect d) Product/Factory defect 12) Choose the correct defect of nonconformity from the examples below a) training of personnel b) Poor documentation c) motivating of personnel d) communication 13) Choose the correct defect of nonconformity from the examples below a) Good quality of materials b) Poor communication c) Poor salary d) Good working environment 14) Choose the correct defect of nonconformity from the examples below a) Good quality of materials b) communication between personnel c) Poor or dysfunctional operating environment d) Great quality of tools and equipment 15) This type of work related error is the untimely completion and limited production a) Quality of Work b) Quality of Production c) Quantity of Products d) Quantity of Work 16) This type of work related error is the failure to meet standard for example: Inaccuries a) Quality of Work b) Quality of Production c) Quantity of Products d) Quantity of Work 17) Simple way to state how you, your staff, contractors are supposed to behave. a) Risk b) Hazard c) OHS Policy d) OSH Policy 18) These are small pictures that represent files, folders, programs, and other items. a) System Icon b) Icon c) Application Icon d) File icon 19) Part of the Icon that provide an alternate way to open programs, documents, and folders. a) Shortcut Icons b) Program Icons c) Document Icons d) System Icons 20) Part of the Icon that when double clicked the document itself is opened. a) Shortcut Icons b) Program Icons c) Document Icons d) System Icons 21) Part of the Icon that when double clicked the corresponding program is loaded into the memory of the computer and the application starts running in a Window. a) Shortcut Icons b) Program Icons c) Document Icons d) System Icons 22) Part of the Icon that is mandatory program or files that are located on your desktop. a) Shortcut Icons b) Program Icons c) Document Icons d) System Icons 23) In Microsoft Windows it is where files, folders and programs are located. It can be accessed by clicking the windows logo. a) Task Bar b) Start Menu c) Cortana icon and search box d) Notification Area 24) Holds system icons like your action center and clock and icons for various apps that run in the background. a) Task Bar b) Start Menu c) Cortana icon and search box d) Notification Area 25) Found on the task bar for ease in searching a) Task Bar b) Start Menu c) Cortana icon and search box d) Notification Area 26) Offers shortcuts and icons for every running app. a) Task Bar b) Start Menu c) Cortana icon and search box d) Notification Area 27) Promotes continuous improvement, with a strong emphasis on lean and agile practice. a) Egonomics b) Kaizen c) 5S model d) lean methodologies 28) Part of the kaizen and lean methodologies and stands for five key steps: sort, set in order, shine, standardize and sustain. a) Egonomics b) Kaizen c) 5S model d) Sustain 29) Part of the kaizen methodologies and it allows companies to be more successful in recognizing processes that need enhancement. a) Process mapping b) Kaizen c) 5S model d) Plan do check act (PDCA) 30) Another workflow analysis that helps organizations visualize a process improvement plan. a) Process mapping b) Kaizen c) 5S model d) Plan do check act (PDCA) 31) Can be defined as "thinking in advance". a) Plan b) Planning c) Plan do check act (PDCA) d) preparation 32) A management principle whereby people get ready for a final product or for a successful experience. a) Plan b) Planning c) Plan do check act (PDCA) d) preparation 33) It refers to the physical components that comprise a computer system. a) Computer Hardware b) Storage Devices c) Application Software d) Computer Software 34) It is a computer program that provides data and information to execute user's commands. a) Computer Hardware b) Storage Devices c) Application Software d) Computer Software 35) A process of converting raw facts or data into meaningful information. a) Information Processing b) Data Processing c) Work Processing d) Processing 36) It is a software for creating, editing, and printing documents for users. a) Microsoft b) Word Processor c) Microsoft Word d) MS Word 37) Pick the Ribbon from the images below a) b) c) d) 38) Pick the title bar from the images below a) b) c) d) 39) Pick the Text area from the images below a) b) c) d) 40) Pick the Quick access toolbar from the images below a) b) c) d) 41) Pick the NOT proper keyboarding postures from the examples below a) feet on the top of your chair b) sit up straight c) elbows naturally by side d) Quick, snappy strokes 42) A type of storage device that is smaller in size and designed to acquire or hold data temporarily. a) Secondary storage device b) Tertiary storage device c) Quinary storage device d) Primary storage device 43) A type of storage device that can store data permanently a) Secondary storage device b) Tertiary storage device c) Quinary storage device d) Primary storage device 44) RAM is an example of what storage device? a) Secondary storage device b) Tertiary storage device c) Quinary storage device d) Primary storage device 45) Where should your left hand fingers be placed over the keys of the keyboard? a) A,S,D, and F b) Y,U,I and O c) J,K,L and ; d) Z,X,C, and V 46) Where should your right hand fingers be placed over the keys of the keyboard? a) A,S,D, and F b) Y,U,I and O c) J,K,L and ; d) Z,X,C, and V 47) What is URL also known as? a) World Wide Web b) Web address c) Uniform Real Location d) Uniform Resource Locator 48) What does URL stand for? a) World Wide Web b) Web address c) Uniform Real Location d) Uniform Resource Locator 49) Maintains good working condition of the computer. a) File Maintenance b) Preventive Maintenance c) Computer Maintenance d) Corrective Maintenance 50) a document that contains key information about a business and how it operates a) Operational Manual b) Book Manual c) Standard Manual d) Quality Manual

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