Store Clerk: How can I help you?, Would you like to return this?, Can I ask why you are returning this?, Do you have the original receipt?, Is there anything wrong with this item?, Are you familiar with our return policy?, Customer: Could I get a refund please?, Can I speak to a manager?, I'd like to exchange this for a different size, please. , I'd like to return this item., What items do you have for sale? ,

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