The window is stuck in my room., My sink is blocked., The mirror is broken., I can't get on the Internet., I can't find the TV remote., There's no toilet paper left., There's a coffee stain on the carpet., I need help with my bags., My keycard doesn't work., The toilet seems to be leaking., The room doesn't smell good., The pool is supposed to be open but it isn't., I didn't get my wake-up call this morning and I was late for a meeting., I thought breakfast was included in the price of the room., What do you mean you have no record of my reservation?, I asked for a room with a king-size bed and I have 2 doubles., I asked for a room with a view and all I can see is the parking lot., I didn't sleep a wink because there was a party somewhere near my room., The air conditioning isn't working., Someone has put flowers in my room but I'm allergic!, Could I have an extra pillow, please?, Could I have an additional blanket, please?, I've forgotten my razor. Do you have one I could use?, Do you have a city map I could look at?, Can you tell me about opening times and prices for the Citadel, please?, Is there a bathrobe I can use?, Can you send up a bottle of champagne with 2 glasses, please?, Do you have any stain remover? I have a stain on my shirt..

Dealing with Complaints and Requests - Front Desk

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