Laura: We finally renovated our kitchen! We ____ new cabinets ____ and got the walls painted last week. Mike: That must’ve been a lot of work! Did you do anything yourself? Laura: Not really. We had a team ____ of everything. I’m not good at DIY! Mike: I get that. When I moved into my apartment, I had the floors ____ by professionals too. Samantha: Our company recently launched a new product, but before that, we ____ a survey ____ to understand what customers really wanted. Jake: That’s a smart move. We usually ____ focus groups ____ before launching anything new. Samantha: Exactly! And we also got a report prepared ____ an external firm to analyze customer behavior. The results were eye-opening! Jake: Yeah, it makes a big difference when you get professional research done instead of guessing. Maria: Our company just updated its software, so we ____ a training session ____ for the employees. David: That’s a good idea. When we introduced a new system, we got an expert ____ how it worked. It really helped everyone adapt. Maria: Exactly! We also had a manual ____ so employees can refer to it anytime. David: We did something similar. We got short tutorial videos made ____ the team. They’re much easier to follow than long documents.

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