Finding out more details:: Can you be a bit more specific?, Are you saying...?, Have you tried...?, What about...?, I don’t suppose you...?, Diagnosing a problem: sounds like you may have ..., It could have something to do with.., I’m not sure it’s..., In that case it’s probably..., Making a suggestion: what I suggest is that..., The best thing would be to..., Why don’t you try [+ verb -ing]?, Accepting a suggestion:: Right, that makes sense., Yes, that could work., Rejecting a suggestion: I’m not sure about that idea., I can see one or two problems with that idea., Taking action:: I’ll come over, I’ll send down..., I’ll get with our suppliers right away., Declaring a problem:: I’m having some trouble, it looks like we have a serious problem, It looks like you’ve...[+ PAST PARTICPLE],

Problem solving 2

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