1. Hello. I'm in room 206, and I can't get the jacuzzi to work. I was really looking forward to a hydromassage.   - I'll send someone up to have a look at it immediately., 2. Reception? This is Mrs. Dobbs here, room 403. The room is boiling. It's too hot!   - I'll send someone up to turn down the heating right away, madam., 3. Where should I go ? I've only one day free for sightseeing.  - I could recommend a few places, sir, if you'd like., 4. There's no record of my booking, you say? But there must be!   - Let me check again … No, I'm afraid there's no booking under the name Howe., 5. I've got an early flight in the morning, and haven't got an alarm clock.   - I could give you a wake-up call and book a taxi for you, sir., 6. Excuse me. There's a lot of noise outside my room, and I can't sleep.   - Oh dear! Would you like to change rooms, sir?, 7. Erm, hello? I've got an upset stomach. I must have eaten something.   - I'm afraid I can't help, madam, but there's a chemist down the road. It's open 24/7., 8. Look here! This is more expensive than I expected. I thought the bill would be about €230.   - Let me have a look, sir, and tell you what it includes., 9. So, you see, we must leave before you serve breakfast, and the kids are sure to be hungry.   - Don't worry, madam. I can get the cook to make you something to take with you., 10. I forgot to pack my toilet bag, and I’ve got no toothbrush or toothpaste. Do you have any?   - I'm afraid not, madam, but there's a shop next door.,

Solving hotel problems - part 2

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