Checking Sound/Visuals: Can I just check everyone can hear me?, Just to check, is the sound ok?, I want to check the audio is clear., Can you see us OK?, How about the video - is it alright?, I just want to check the picture is OK., In the moment you are going to see.... Is everything clear? Can you see ......?, Confirming reception: We can hear you clearly., We can see you fine., Sound is ok., Satellite reception is fine., The picture has come back up., Can you hear us (Name)? Please confirm., Reporting problems / Explaining bad reception: I can't hear you very well. Try adjusting your output settings., The video is lagging / is delayed., They've gone offline. , Reception is bad., Your image has frozen., It sounds like they are cutting out. , The sound is distorted. , The picture quality is very poor., The satellite connection is down., The image and sound are out of synch., Maybe if we hang up and try again it will sort out the problem, Referring back to before a communication breakdown: As I was saying before we were interrupted,..., Where were we?, Let me pick up were I left off, Trying to interrupt someone: Sorry, could I just jump in for a second?, Alex speaking. Can I mention something here?, Sorry, it’s Alex. May I add something here?, Sorry to interrupt you. It’s Alex., Sorry to interrupt but could I just ask a quick question?,

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