1) HOW CAN INTERNAL STAKEHOLDERS INFLUENCE A BUSINESS? a) Number of employees b) Industrial action c) Government policies d) Management style e) Quality of work f) Decisions eg staffing levels, branch closure 2) HOW CAN EXTERNAL STAKEHOLDERS INFLUENCE A BUSINESS? a) Accept/reject loan applications b) Management style c) Protests/complaints d) Credit terms/discount rates e) Contract terms f) Interest rates/loan periods 3) WHAT ARE STAKEHOLDERS INTERESTED IN? a) Job security b) Working conditions c) Numbers of government officials involved d) Business performance e) Fair wages f) Efficiency statistics

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