To protect their ____, companies don’t commonly publicize the fact that 80% of all the fraud is internal. In an attempt to reduce ____ in today’s increasingly regulated and complex global ____ market, most employers carry out pre-employment ____ in the following three areas: CV verification –checking an applicant’s experience and ____; background screening –checking an applicant is who they say they are, and that they don’t have a ____; medical checks –ensuring that the applicant is fit and able to do the job. Early in a project it’s important to create a positive ____ where ____ members can learn to trust and support each other. Social interaction and understanding of cultural differences are essential to obtaining ____ from all members. It’s also important to identify individual ____ and ____ preferences. The team needs to appoint a ____ to provide a framework for working towards defined ____ or collective goals. As the project becomes more ____, the team dynamic may shift from performing as a group to becoming a collection of individuals. ____ is the process of creating a framework for the flow of resources within a business. ____ management is the management of relationships with suppliers, ____ and ____ –its aim is to coordinate the different ____ within the business, and between customers and suppliers. For effective supply chain management, both individuals and organizations need to learn how to build ____ and work together. To solve logistics and supply chain ____ we need Technical Intelligence (IQ) as well as Emotional Intelligence (EQ) –our ability to build relationships.

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