1) If the company had explained the onboarding process better, customers … 2) If the support agent had listened more carefully, the client … 3) If management had acted on the feedback, the churn rate … 4) If the team had identified the pain points earlier, customers … 5) If the loyalty program had been launched last year, we … 6) If the product training had been clearer, the customer … 7) If we had responded faster to escalations, the customer … 8) If our customer journey were more personalized, we … 9) If the system were easier to use, customers … 10) If our value proposition were stronger, the client … 11) If the company were more proactive, we … 12) If the onboarding were smoother, the client … 13) If communication were clearer, customers … 14) If our support team were more efficient, the issue …

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